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FAQs

  • How do I place an order?

    Start by creating an account (here)
    Once you have created an account you can add items to your cart, check out, and view your past order history.
  • How do I contact customer support?

  • Do you ship internationally?

    We currently do not ship outside of North America (USA, Canada, Mexico).
  • Where can I find Safety Data Sheets or technical information?

    Product Specifications, Safety Data Sheets, and Technical Data Sheets are available, please Contact Us (here) to request them.
  • What are the typical transit times for delivery?

    Transit times will depend on location and the complexity of the shipment. Tracking information will be provided once your order has been processed and shipped.
  • Do you accept returns or exchanges?

    Returns and exchange availability will be based on product specifics and in most cases will incur restocking fees. Please contact your account manager 1-888-872-1375 or contact us (here) for further clarification.