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Terms of Sale

1. Agreement. The terms and conditions of sale set forth herein (this “Agreement”) apply to and govern all sales of products (“Products”) by Quaker Houghton Insides Sales (“Seller”), to a purchaser (“Purchaser”) pursuant to an order submitted by Purchaser and accepted by Seller in the manner specified in Section 2. Seller shall not be bound by, and expressly and specifically objects to, any term, condition, or other provision which is in conflict with, different from, or in addition to the provisions of this Agreement (whether or not it would materially alter this Agreement) which is proffered by Purchaser in any purchase order, receipt, acceptance, confirmation, correspondence, or otherwise, unless Seller  agrees to such provision in a separate written instrument signed by Seller specifically referencing amendment to this Agreement. Seller’s acceptance of any order by Purchaser is expressly conditioned on Purchaser's assent to the terms and conditions of this Agreement. Seller reserves the right to change, modify, or amend this Agreement at any time, and such shall apply to any orders made following the posting of such changes, modifications, or amendments and placement of an order following such posting shall be deemed acceptance of the changed, modified, or amended version of this Agreement.

2. Ordering. Seller will sell to Purchaser and Purchaser will accept and pay for all Products ordered by Purchaser pursuant to an order accepted by Seller. All orders are subject to acceptance by Seller, and Seller may accept an order either in writing or by shipping Products. Seller may accept any order in whole or in part and Seller’s shipment of less than all Products ordered will constitute acceptance of the order only as to those Products shipped. 

3. Modifications, Rescissions, Cancellations. Purchaser’s order may not be modified, rescinded or canceled, in whole or in part, by Purchaser absent written approval by Seller.  Notwithstanding the foregoing, Purchaser may modify, rescind, or cancel an order within 24 hours of submission of the order provided that the order has not yet been shipped or a made-to-order PO has not already been submitted by Seller to the supplier. Any modifications, rescissions, or cancellations permitted under the foregoing sentence must be communicated and to Seller within twenty four (24) hours from the time of the original order placement. Seller is under no obligation to discuss or negotiate any modifications, rescissions, or cancellations after the foregoing twenty four (24) hour period.  All Purchaser requests for delayed shipment are subject to Seller approval.  For the avoidance of doubt, this Section applies to all Purchaser orders, including blanket orders.

4. Delivery, Risk of Loss, Title. Seller will use commercially reasonable efforts to meet the delivery dates quoted or acknowledged, but will not be liable in any way for any failure to meet such dates. Seller will deliver the Products FOB carrier at Seller’s facility in the United States. Purchaser is responsible for all import fees, duties, transportation costs (including, but not limited to, shipping charges, premiums for freight insurance, inspection fees and assessments) and all other costs incurred in transporting the Products to the shipping destination. Purchaser will pay such amounts directly or reimburse Seller for any such amounts paid by Seller, at Seller's sole discretion. Title and all risk of loss of or damage to the Products will pass to Purchaser upon delivery to the carrier at Seller’s shipping point. Purchaser will be responsible for any claims against the carrier arising from or relating to shipment. 

5. Pricing. The prices for Products will be as specified by Seller in a written quotation to Purchaser or, if no quotation, in Seller’s then-current standard price list. Seller may adjust Product prices at any time without notice to Purchaser. 

6. Taxes. Unless specified in writing, the prices for Products listed in the quotation or standard price list do not include sales or other taxes. Purchaser will pay or reimburse Seller for all applicable taxes or other amounts payable to national, state, or municipal governmental authorities on account of the sale of the Products, or will provide Seller with an exemption certificate satisfactory to Seller.

7. Payment. Unless otherwise agreed upon by Seller in writing, Purchaser must pay for each order in full before Seller will be obligated to ship any Products. If Seller ships Products prior to payment, Purchaser will be deemed to have agreed to pay the price listed in the quotation provided by Seller, or if not quotation was provided, then Seller’s then-current standard price list and such amounts shall be due and payable upon delivery of the Products unless otherwise specified by Seller in writing. In the event that any amount is not paid when due, such amounts will be subject to a finance charge equal to 3% per month or the highest rate allowable by applicable law, whichever is less, determined and compounded daily from the date due until the date paid. Payment of such finance charges will not excuse or cure Purchaser's breach or default for late payment. Further, Purchaser will reimburse any costs or expenses (including, but not limited to, reasonable attorneys’ fees) incurred by Seller to collect any amount which is not paid when due. Seller may accept any check or payment in any amount without prejudice to Seller’s right to recover the balance of the amount due or to pursue any other right or remedy. No endorsement or statement on any check or payment or in any letter accompanying a check or payment or elsewhere will be construed as an accord or satisfaction. All amounts payable are denominated in United States dollars, and Purchaser will pay all such amount in lawful money of the United States unless expressly agreed otherwise. Any credit accrued to the Customer's account must be utilized within one (1) year from the date it is credited to the account. Purchaser shall not withhold payment of any amounts due and payable by reason of any set-off of any claim or dispute with Seller, whether relating to Seller's breach, bankruptcy, or otherwise.

8. Quantity. When, in the sole discretion of Seller, there is a period of shortage of supply of Products for any reason, Seller may allocate its available supply among any or all of its customers upon such basis as it will deem fair and practicable, with no liability to Purchaser or any third party on Seller's part for failure to deliver the quantity or any portion ordered. 

9. Termination. Any order or delivery may be terminated or suspended: (a) by a party if the other party defaults in its material obligations and such default is not cured within a reasonable time if such default is curable, or (b) by Seller if it has reason to doubt the ability or willingness of Purchaser to pay for the Products. 

10. Returns.  Any general product returns that are not related to warranty or product claims will be subject to a 25% restocking fee to be paid by Purchaser.  Returned products must be in original, unused conditional with all original packaging and tags intact.  Purchaser shall be responsible for all incurred freight charges and shall be exclusively liable for any products damaged in transit.

11. Rush Orders.  Same-day rush order requests must be specified by Purchaser in writing at the time of the order and are subject to approval by Seller.  Rush orders are subject to product availability and warehouse cutoff times (generally 10 AM Pacific).  Not all products are eligible for rush order processing.  Seller shall pay a $250 processing fee for any completed rush order request.

12. Customer Pickups.  Seller reserves the right to invoice Seller for an order once it is docked and ready for pickup/shipment as specified in a Purchaser order.  If Purchaser requests a pickup and the order is not picked up within 5 business days, Seller reserves the right to ship the order at Purchaser’s sole expense.

13. Warranty and Remedies. Purchaser acknowledges that Seller is a reseller or distributor of the Products and that matters relating to the design, manufacture, or quality of the Products are not within Seller’s control. However, Seller makes the following exclusive commitments with respect to Product it distributes: 

(a) Seller will pass through and furnish to Purchaser any and all Product warranties that are made by the manufacturer of the Product if, as and to the extent such manufacturer warranties are transferrable to Purchaser. If any Product fails to comply with a valid manufacturer warranty, and Purchaser notifies Seller of such nonconformance within the time required under the applicable manufacturer warranty, Seller will work with Purchaser to obtain the applicable remedy provided by the manufacturer. 

(b) Seller warrants that, as of the date of shipment of the Product to Purchaser under this Agreement, the Product or Product packaging has not been knowingly modified or altered by Seller while the Product was in its possession in a way that would cause the Product to be (i) adulterated or misbranded within the meaning of the Federal Food, Drug and Cosmetic Act, as amended (the “Act”) or (ii) an article which may not, under the applicable provisions of the Act, be introduced into interstate commerce. 

In all cases, Seller’s liability for nonconforming Products is exclusively limited, at Seller’s option, to replacement of the Products or refund of the purchase price paid.

14. WARRANTY DISCLAIMER. EXCEPT FOR AS SPECIFICALLY PROVIDED IN SECTION 13, SELLER EXPRESSLY DISCLAIMS AND PURCHASER HEREBY WAIVES ALL WARRANTIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE, WITH RESPECT TO THE PRODUCTS AND ANY OTHER GOODS OR SERVICES DELIVERED UNDER THIS AGREEMENT, INCLUDING, BUT NOT LIMITED TO: (A) ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; (B) ANY IMPLIED WARRANTY ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE; AND (D) ANY WARRANTY OF NON-INFRINGEMENT. 

15. Excused Performance. Seller will not be responsible for or be considered to be in breach of or default under this Agreement on account of any cause or condition beyond Seller’s reasonable control. 

16. LIMITATION OF LIABILITY. SELLER WILL HAVE NO OBLIGATION OR LIABILITY, WHETHER ARISING IN CONTRACT (INCLUDING WARRANTY), TORT (INCLUDING NEGLIGENCE, STRICT LIABILITY, OR PRODUCT LIABILITY), OR OTHERWISE, FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE OR INDIRECT DAMAGES (EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF THE SAME OR THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE), OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER FINANCIAL LOSS, ARISING OUT OF OR IN CONNECTION WITH ANY PRODUCT OR OTHER GOODS OR SERVICES FURNISHED UNDER THIS AGREEMENT. IN NO EVENT SHALL SELLER'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE TOTAL OF THE AMOUNTS PAID TO SELLER FOR THE PRODUCTS SOLD HEREUNDER GIVING RISE TO THE CLAIM.

17. Indemnification. Purchaser will defend, indemnify and hold harmless Seller, its officers, directors, agents, and employees, from all claims, demands, actions and causes of action by any third party (including Purchaser’s employees and customers) arising out of or relating to Purchaser’s use, storage, resale, or handling of the Products. 

18. Product Claims. Any claim for shortage or non-conforming Products must be made in writing to Seller within seven (7) days after Purchaser's receipt of the Product. Any claim for non-delivery of Product must be made within seven (7) days after the date upon which the Product was to be delivered. As to any claim not reasonably discoverable within such seven (7) day period (including claims discoverable only in processing, further manufacture, other use or resale), such claim must be in writing and received by Seller within thirty (30) days after Purchaser's receipt of the Products. In the event of a claim, Seller shall assess the claim and determine, in its sole discretion whether a remedy is appropriate, in which case it may, also in its sole discretion: (a) replace any non-conforming Products, or (b) credit or refund the price paid for such nonconforming Products. Failure of Seller to receive written notice of any such claim within the applicable time period shall be deemed an absolute and unconditional waiver by Purchaser of such claim. Products may not be returned without Seller's permission and transportation for return will not be paid by Seller unless authorized in advance. Amounts owing to either party under this Agreement shall be deemed finally reconciled on the first anniversary of the final delivery under this Agreement and any outstanding rights of either party to receive overpayments or under payments including rights to unclaimed credits or refunds shall expire on such date. 

19. Product Handling. Purchaser will ensure that Products will be used, handled, stored, transported, and disposed of in such a manner as is necessary for the safety and protection of persons, property, and the environment, and in accordance with the manufacturer’s recommendations and applicable laws and regulations. Purchaser will instruct and train its employees with respect to the procedures necessary to enable them to comply with these requirements and make certain that they are adequately trained in the use, handling, storage, transportation, and disposition of the Products. Purchaser will deliver the most recent edition of Product literature, including material safety data sheets, to its employees and customers, and shall maintain a written record of such deliveries. Purchaser will only sell to those who can handle, use, store, transport, and dispose of Products safely.

20. Confidential Information. All non-public, confidential or proprietary information of Seller, including but not limited to specifications, samples, patterns, designs, plans, drawings, documents, data, business operations, customer lists, pricing, discounts, or rebates, disclosed by Seller to Purchaser, whether disclosed orally or disclosed or accessed in written, electronic or other form or media, and whether or not marked, designated or otherwise identified as "confidential" in connection with this Agreement is confidential, solely for the use of performing this Agreement and may not be disclosed or copied unless authorized in advance by Seller in writing. Upon Seller's request, Purchaser shall promptly return all documents and other materials received from Seller. Seller shall be entitled to injunctive relief for any violation of this Section. This Section does not apply to information that is: (a) in the public domain; (b) known to Purchaser at the time of disclosure; or (c) rightfully obtained by Purchaser on a non-confidential basis from a third party.

21. Compliance with Laws. Purchaser will comply with all applicable laws, regulations, and other requirements, now or hereafter in effect, of governmental authorities having jurisdiction (including, without limitation, the U.S. Export Administration Act, the regulations of the U.S. Department of Commerce and other export controls of the United States of America). 

22. Severability. The invalidity or unenforceability of any term of this Agreement will not affect the other terms hereof, and this Agreement will be construed in all respects as if such invalid or unenforceable term were replaced with a valid and enforceable term as similar as possible to the one replaced.

23. Nonwaiver. Any failure by Seller to insist upon or enforce performance by Purchaser of any of the provisions of this Agreement or to exercise any right or remedy under this Agreement or otherwise by law will not be construed as a waiver or relinquishment to any extent of Seller’s right to assert or rely upon any such provision, right or remedy in that or any other instance; rather the same will be and remain in full force and effect. 

24. Benefit; Assignment. This Agreement will inure to the benefit of and be binding upon the parties and their respective successors, assigns and legal representatives and nothing herein, express or implied, is intended to or shall confer upon any other person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by reason of this Agreement. Purchaser may not assign this agreement or delegate any of its obligations hereunder without Seller’s express written consent, and any purported assignment or delegation without such consent shall be void and of no effect.

25. Relationship of the Parties. The relationship between the parties is that of independent contractors. Nothing contained in this Agreement shall be construed as creating any agency, partnership, joint venture, or other form of joint enterprise, employment, or fiduciary relationship between the parties, and neither party shall have authority to contract for or bind the other party in any manner whatsoever.

26. Entire Agreement. This Agreement constitutes the entire agreement, and supersedes any and all prior agreements, between Seller and Purchaser with regard to the Products. No amendment, modification, or waiver of this Agreement will be valid unless set forth in a written instrument signed by the party to be bound. 

27. Choice of Law; Venue. This Agreement will be interpreted, construed, and enforced in all respects in accordance with the laws of the State of Washington, without reference to its choice or conflicts of law principles. The U.N. Convention on Contracts for the International Sale of Goods will not apply to this Agreement. Any legal suit, action, or proceeding arising out of or relating to this Agreement shall be instituted in the federal courts of the United States of America or the courts of the State of Washington in each case located in the City of Seattle and County of King, and each party irrevocably submits to the exclusive jurisdiction of such courts in any such suit, action, or proceeding.

28. Notices. All notices, requests, consents, claims, demands, waivers, and other communications hereunder (each, a "Notice") shall be in writing and addressed to the parties at the addresses set forth on the face of the order or to such other address that may be designated by the receiving party in writing. All Notices shall be delivered by personal delivery, nationally recognized overnight courier (with all fees pre-paid), facsimile (with confirmation of transmission), or certified or registered mail (in each case, return receipt requested, postage prepaid). Except as otherwise provided in this Agreement, a Notice is effective only (a) upon receipt of the receiving party, and (b) if the party giving the Notice has complied with the requirements of this Section.

29. Survival. Provisions of this Agreement which by their nature should apply beyond their terms will remain in force after any termination or expiration of this Agreement including, but not limited to, the following provisions: Compliance with Laws, Confidential Information, Choice of Law; Venue, and Survival.